Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with JOZIO. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All JOZIO products are made to order. Once an order is placed, production begins before shipment.

  • Processing time: 2–5 business days
  • Processing times may vary during holidays, sales, or high-demand periods.

You will receive an order confirmation email after placing your order.

Shipping Time

Estimated delivery times:

Within India

  • Standard Shipping: 4–10 business days

Delivery times are estimates and may vary depending on location, courier operations, weather conditions, and other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.

Tracking information may take up to 24–48 hours to become active after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

JOZIO is not responsible for orders delayed, lost, or returned due to:

  • Incorrect address details
  • Incomplete shipping information
  • Incorrect contact information provided by the customer

Additional shipping charges may apply for re-shipment of returned packages.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Other circumstances beyond our control

JOZIO cannot guarantee exact delivery dates.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Provide:

  • Order number
  • Photos of the package (if damaged)
  • Relevant details regarding the issue

We will work with the courier partner to investigate and resolve the matter.

International Shipping

Currently, JOZIO ships only within India.

If international shipping becomes available, this policy will be updated accordingly.

Contact Us

For shipping-related questions, contact:

JOZIO Customer Support
Email: joziocompany@gmail.com